Operations Director – Shared Services Center

Key Responsibilities

• Day to day management of and responsibility for the SSC
• Drive process improvement initiatives throughout the PH office and its regional delivery of accounting, and corporate services in 13 countries, with a particular focus on creating long-term cost savings and efficiencies with the strongest ROI
• Develop and present proposals and scheduled updates to include process improvement concepts, budgets and investment requirements, value propositions, prioritization of schedules, ROI reports and other tracking/measurement tools
• Drive improvement with the cooperation of all departments who are impacted by the proposed changes, including top level management, mid-level management, and employees
• Create Process Flow diagrams and perform Value Stream Mapping activities to harvest areas of improvement and cost reduction
• Provide hands-on support at all levels to ensure successful implementation of change initiatives

Qualification & Requirements

• Bachelor’s degree in Business Management or other related field or equivalent work experience. Alternatively strong background in Accounting, Finance or other business-related fields. Qualifications with ACCA would be considered.
• Minimum of 10-15 years of experience in business management systems, process improvements, or project management.
• Required to have a strong understanding of ISO Certifications requirements, and Six Sigma. ERP experience is a plus.
• Demonstrates an understanding of key financial processes in an organization and the typical risks associated with these processes.
• Knowing analysis/data working tools such as Power BI, Power Query, Alterys, etc. is preferred
• Excellent written and verbal communication skill in English language

Benefits