HR Shared Services Center Director

Key Responsibilities

• Manage all aspects of our Client’s regional shared service center
• Develop and implement an efficient and secure HR operations strategy aligned with company goals
• Define strategy and management of external service providers support and HR Operations
• Lead the HR shared services team, fostering a positive and engaging work environment
• Drive process improvements, standardization, and automation of HR processes
• Partnering with Facilities team in all aspects related to site management
• Collaborate with Business Technology Team to establish/maintain a user-friendly and intuitive shared services technology infrastructure
• Ensure regulatory compliance and internal controls in all HR and payroll operations
• Collaborate with cross-functional teams to ensure seamless employee experience.
• Manage escalated and/or high-risk service issues to mitigate legal and financial exposure to the company.
• Encourage innovation and collaboration, while empowering the HR SSC team to make decisions that are in alignment with the established HR SSC governance framework

Qualification & Requirements

• Degree in business, finance, marketing, human resources or a related field
• Several years of experience in HR operations, including in a senior leadership role managing HR operations
• Demonstrated experience in cooperation with an external vendor
• Outstanding leadership and people management skills
• Strong business acumen with a strategic mindset
• Excellent interpersonal skills to immediately establish the necessary credibility on all the levels of the organization
• Experience in successfully managing and developing a professional team of over 50 FTEs
• Project management experience, excellent organizational skills, with ability to set priorities and meet tight deadlines

Benefits

• Competitive compensation package
• Autonomy and space for taking ownership on processes

Contact: Joanna Nowacka