Head: Communication and Engagement
City of Cape Town
Africa, South Africa, Cape Town
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Salary
$52,639 - $70,352 Per Year
Rank
Director
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
Customer Service
Marketing
Reports to
Level
N-2
Travel Max:
0%
Posting Date
05-10-2024
Description
Urban Mobility ● Shared Services and Business Development
Key Responsibilities
- Develop and Implement stakeholder, communication and engagement strategies, approaches, frameworks and longterm plans.
- Plan and deploy communication, interventions and engagements based on target audience related research and measuring the success thereof.
- Disseminate information including the resolution of inquiries and complaints received via various channels.
- Develop and implement communication and advocacy plans including related content, material and tools for campaigns tailored to the specific initiative.
- Plan and lead the development of content for printed and digital collateral, promotional/educational material, FAQs, protocol responses, etc.
- Facilitate two-way flow of information between internal, external stakeholders and affected communities to foster relations, advocate change and enable service delivery.
Qualification & Requirements
- A relevant Bachelor Degree (Preferably in communication, public relations, marketing or similar).
- Minimum 8 years’ relevant experience in the transport environment with emphasis on advocacy, communication, marketing, stakeholder engagement, public relations or change management.
- Excellent writing, communication and engagement skills.
- Ability to think holistically and to influence.
- Strong Project Management Skills.
- A valid Code B driver’s licence and own reliance vehicle for official use.
- Availability to facilitate engagement outside of standard office hours.
Benefits
- Paid Sick Leave
- Education/Training/Tuition/Certification Reimbursement
- Paid Holidays / Vacation
- Cell Phone
- Life Insurance/Disability
- Company Pension Plan
- Pension
Company Profile
City of Cape Town
Industry
Government Administration
Revenue
$681.4M
Employees
16,907
Fortune 500 Rank
NA
Global 500 Rank
NA
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