Engagement and Change Lead – All Genders

Key Responsibilities

Design Business Operations Engagement strategy and change narrative

• Build the strategy and change narrative for Business Operations
• Build a strong engagement strategy and framework with Business Operations internal stakeholders and Sanofi senior leaders
• Work closely with Service towers heads and transition management leaders to identify opportunities for change and develop and implement strategies to achieve the desired outcomes
• Establish engagement and change management methodology, process and tools to create a strategy to support adoption of the changes through transformation program
• Maintain strong connection with the change leads inside and outside of BO in the context of the Enterprise transformation
• Develop and implement change management best practices and standards across the organisation
• Assess the effectiveness of change management activities through data driven results

Execute Change Campaigns

• Lead or provide significant input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans and resistance management plans
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
• Provide change management guidance and support to the team in the development and execution of the change management strategy and plans
• Acknowledge and address any client issues or feedback, resolving with intent to exceed client expectations
• Ensure effective adoption of transformation program changes – working closely with the Transformation lead

Engagement with Key Stakeholders

• Build relationships and work closely with Business Operations, Transformation Lead and key senior stakeholders, obtaining buy-in and engagement throughout the change process
• Lead change workshops for stakeholders impacted by the change
• Monitor and report on the progress of change initiatives, providing regular updates to senior leaders and stakeholders

Monitor implementation and Change Success Metrics

• Identify change risks and anticipated points of resistance, developing plans to mitigate
• Conduct readiness assessments, evaluate results and present findings to stakeholders
• Administer measurement systems to track adoption, utilisation and proficiency of change
• Define and measure success metrics and monitor change progress including adoption
• Champion a culture of collaboration and continuous improvement

Qualification & Requirements

• Bachelor’s degree in Business Administration, Management, or a related field
• 10 years experience as a Change Management Lead or similar role in a shared services environment
• 5 years experience in the Life Science industry
• Strong project management skills, with experience leading change initiatives
• Track record of advising and delivering complex change programmes
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to influence others to move towards a common vision or goal
• Ability to clearly articulate messages to a variety of audiences with differing levels of knowledge and experience
• Flexible and adaptable
• Able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Customer-focused and people-development mindset
• Passion to drive behavioural and cultural change

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Discounts…