Director of PM, Shared Services & Integrations
Kerridge Commercial Systems
Europe, United Kingdom, England, Gateshead
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Salary
$103,000 - $164,000 Per Year
Rank
Director
Responsibility
Design/Transform
Scope
Regional
Workplace
100% in office
Functions
Customer Service
IT
Marketing
Reports to
Level
N-2
Travel Max:
0%
Posting Date
04-04-2024
Description
At KCS the Director of PM, Shared Services & Integrations will lead the forefront of innovation and efficiency within Kerridge Commercial Systems. This pivotal role entails orchestrating the development, management, and strategic direction of our comprehensive internal toolset. The role will directly influence the evolution and integration of critical services including gateways to third-party applications, advanced metering solutions, and robust PDF functionalities, among others.
Key Responsibilities
- Strategically lead the product management function for shared services and integrations, aligning with the company’s overarching product and technology strategy.
- Spearhead the development and execution of a comprehensive product roadmap, focusing on integration capabilities and shared services that enhance product ecosystem interoperability.
- Conduct extensive market research and engage in customer interviews to identify emerging needs and opportunities for product innovation in shared services and integrations.
- Collaborate closely with engineering, sales, marketing, and customer support teams to ensure product solutions meet market needs and exceed customer expectations.
- Lead cross-functional teams in the agile development and continuous improvement of shared services and integration products, ensuring timely delivery and high-quality outcomes.
- Advocate for best practices in product management within the organization, fostering a culture of innovation, customer-centricity, and operational excellence.
- Evaluate and integrate new technologies and methodologies to improve the product development lifecycle and enhance product offerings.
- Engage with key stakeholders and customers to gather feedback, championing the voice of the customer in product strategy and development discussions.
Qualification & Requirements
- Product Management: Strong background in product management with a focus on shared services and integrations.
- Strategic Planning: Ability to create strategic product roadmaps and align product initiatives with business goals.
- Technical Knowledge: Understanding of integration platforms and technologies, with the ability to guide technical decision-making.
- Collaboration: Experience working with cross-functional teams to drive product development and innovation.
- Problem-Solving: Excellent problem-solving skills and the ability to tackle complex challenges in product development.
- Customer Focus: Strong focus on customer needs, with the ability to translate customer insights into product features.
Benefits
- Life Insurance
- Salary Insurance
- Job Architecture Transparency
- Dental Insurance
- Other Perks and Benefits…
Company Profile
Kerridge Commercial Systems
Industry
Software Development
Revenue
$241.6M
Employees
1,150
Fortune 500 Rank
NA
Global 500 Rank
NA
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