Director HCM & HR Digitalization

Key Responsibilities

HR HCM Roadmap

• Work with business stakeholders to develop and implement employee digital experience vision, strategies, and roadmaps that address business needs and future growth.
• Understand all aspects of the internal and external environment through research efforts, in-depth understanding of business and employee needs, industry trends, vendor/platform capabilities, and best practices for servicing our customers’ digital needs.
• Build and maintain an HR digital Roadmap based on the organization’s vision, goals, and success metrics, functional area strategies, user input, target architecture, and market research
• Seek out innovative solutions and collaborate with stakeholders to choose the best options to pursue.
• Bring the voice of the business and employee into roadmap, ensuring that features delivered are aligned with the intended business outcomes.
• Ensure implemented product features add value to end users and meet strategic expectations

Program Management

• Provide high quality Program Management to ensure quality on time delivery on product implementation and enhancements.
• Ensure high quality change management and implementation plans are developed with the business with all associated workflows and impacts understood and managed.
• Able to understand, capture and communicate business needs to get solutions right the first time.
• Meet with stakeholders to make communication easy and transparent regarding program/project issues and decisions on services.
• Work with IT/Digital Solutions to ensure digital change control process are well documented and tested.
• Develop and deliver budgets, operating plans, change management plans and reports for the programs
• Serve as primary point of contact for implementation activities and work closely with cross-functional teams to meet scheduled milestones.
• Produce accurate and timely reporting of program status throughout its life cycle.
• Assure the HCM delivery at new Keolis contract startups in relatively short time frames

Product Owner

• Manage and prioritize with stakeholders product backlog to ensure alignment with business needs and established roadmap practice governance, delivery, reporting, and change management.
• Be the steadfast gatekeeper of the integrity of the data and structure of the HCM system ensuring standards and common practices.
• Streamline, monitor/measure and enable workflows within the me@keolis framework.
• Interact with Stakeholders with a diverse array of talents and roles to enable optimal product outcomes.
• Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Develop evaluation methods to assess product strengths and identify areas for improvement.
• Enable and support management of changes and interventions to ensure product goals are achieved.
• Analyze and manage product risks.

Telling A Story With Data

• Demonstrate progress and optimization of platform to executives and stakeholders with Key Performance Indicators and catered data visualizations to what drives the stakeholders.
• Assure the quality of HR metrics as reported through me@Keolis
• Ensure the configuration of the HCM for business acquisitions and for new contract mobilizations
• Manage the HR reporting framework and reporting journey to enable the evolution of conversations in the business.

Qualification & Requirements

Skills

• Cross-functional collaborator with proven ability to establish personally earned authority at all levels of the organization and leverage networks and is overall a great team player
• Exceptional customer service focus with a strong bias for action
• Strong problem-solving capabilities and ability to drive action
• High data analysis capability and ability to use date to enable consensus
• High attention to detail and strong numerical aptitude

Knowledge and Experience

• Significant Ulitipro implementation and optimization experience.
• 7+ years of HR experience with minimum 5 years experience in HCM implementation
• Bachelor’s degree in social sciences or technology
• Qualified program/project manager
• 5+ year’s experience as an HCM Product Owner well versed in the methodologies to achieve the product’s success
• Experience in acquisition and integration of new business units
• Experience developing and executing employee communications to support technology improvements
• Knowledge of contemporary and best practice HR digitalization approaches
• Proven success in change management and continual improvement and operational effectiveness
• Process improvement certification preferred.

Benefits

Keolis offers eligible employees a full array of benefits, including paid vacation and sick leave, health and dental insurance, vision care, flexible spending accounts, a 401(k) retirement savings plan, an employee assistance program, and education assistance to employees who seek career and professional development.