Credit Controller

Key Responsibilities

• Analysis of the credit worthiness of each individual counterparty (customer) and set the credit limit and payment terms in relation to the Credit Policy
• Maintain the AR aging of own portfolio as per agreed KPI’s
• Build and manage a relationship with Customer Services and Sales to effectively resolve any customer dispute
• Escalate disagreements with Sales and Customer Service to the Credit Manager
• Accountable and responsible to manage the dunning and dispute process per own portfolio
• Accountable and responsible to manage and follow up payment agreements, such as pre-payment, deposit payment, bank guarantees and payment plans in close communication with sales and the customer
• Managing the transfer of bad debt accounts to the Legal credit rep
• Responsible for the daily management of held orders as per the Credit Policy
• Reporting the accounts receivable aging and overdue
• Managing of the Direct Debit payment system
• Communicate clearly to master data any changes in Customer Accounts, with the support of the Credit Manager

Qualification & Requirements

• Relevant experience in in a Credit Control function or in in a similar position
• Experience in working in an international company or SSC serving multiple countries
• SAP experience required
• Proficiency in the use of Excel
• Outstanding administration skills
• Knowledge of OnGuard-CreditManager
• Fluent communication skills in English (written and spoken). Dutch or German language skills will be an asset
• Quality and deadline oriented
• Team player with good communication skills

Benefits