Business Excellence – Manager

Key Responsibilities

• Lead process improvement initiatives across the shared services function, identifying areas for improvement and implementing best practices
• Collaborate with cross-functional teams to identify opportunities for cost savings, process efficiencies, and service improvements
• Develop and maintain performance metrics to measure the effectiveness of shared services and drive continuous improvement
• Provide guidance and support to shared services teams to ensure that they are delivering high-quality services to internal customers
• Develop and deliver training programs to enhance the skills and capabilities of shared services teams
• Monitor industry trends and best practices to ensure that the organization remains competitive and innovative in its approach to shared services.

Qualification & Requirements

• B.TECH / MBA
• Minimum of 10 years of experience in business excellence, process improvement, and project management
• Strong knowledge of Lean Six Sigma methodologies and tools
• Must be Lean Six Sigma Black Belt from premium institutes like ASQ, KPMG, Benchmark, or ISI.
• Excellent presentation skills
• Expert knowledge in excel, VBA
• Knowledge of Power APPs and Power Automate
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong leadership and coaching skills

Benefits

No information available.