We are seeking an experienced and dynamic Senior Director to lead our Global Engineering Business Services (GEBS) in India. You will be responsible for creating a world-class service delivery operation covering administrative, operational, technical, and information disciplines. This role requires a visionary leader with a strong background in managing large teams, excellent communication skills, and […]
Global Head of Customer Experience
Lead GE HealthCare’s Global Customer Experience organization with a focus on standardizing digitizing, and continuously improving the end-to-end order to cash (O2C) lifecycle—from order intake through installation, customer acceptance, and revenue recognition. This leader will set global standards, deploy AI enabled processes, and drive cultural transformation across regions and business units to deliver best in […]
Senior Manager for Offshore Shared Services
The Senior Manager – Offshore Shared Services & Operations will serve as the single point of accountability for establishing, scaling, and running offshore shared services operations. This role owns end‑to‑end operational delivery, workforce productivity, employee engagement, and partner orchestration—working closely with external partners (e.g., KMC) for recruitment, legal compliance, payroll, facilities, and office operations. The […]
Lead – Future of Global Capability Centers (GCC, GBS)
As a Lead for Global Business Services (GBS) & Global Capability Centers (GCC), you will grow Capgemini Invent’s GCC & GBS agenda in Switzerland. You will act as a trusted advisor to C suite and senior executives, shaping strategies and leading complex transformation programs from vision to execution. The GBS and GCC landscape has evolved […]
GSC Chief Operating Officer
The Global Shared Services Centre (GSC) is our centralised hub that provides specialist support to all IWG countries and functions. It drives efficiency and reduces costs by standardising processes across Finance, HR, Billing, Customer Support, IT and all other core functions. This job is a key executive job, partnering with the GSC Managing Director, to […]
Vice President and General Manager, North America and Global Commercial Excellence
For our client, we are seeking a Vice President And General Manager North America And Global Commercial Excellence to join the team of a leader in the Business Services space. You’ll play a key role delivering outcomes for customers and stakeholders in the Business Services space. You’ll collaborate cross-functionally and take ownership of priorities. This […]
Head of Order to Serve, North America
Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions, and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. Business Operations (BO) / Global Finance Services (GFS) is the Global Shared Service organization […]
SSC – Chief Operating Officer
The Chief Operating Officer (COO) for the Global Shared Services Centre is a pivotal executive role responsible for shaping and delivering the operational strategy for our global support hub. The SSC provides specialist support across Finance, HR, Billing, Customer Support, IT and more. Driving efficiency, standardisation, and innovation across all operations. Partnering with the General […]
Head of Customer Operations Shared Service
The Head of Customer Operations – Shared Service is responsible for establishing, leading, and optimizing the customer operations function across the organization. This role oversees all customer-facing operational processes—order management, customer success, invoicing, documentation, service performance, and issue resolution—within a shared service environment. The role ensures a high-quality, consistent, and efficient service delivery model that […]
GBS Executive Advisor – APAC
As the GBS Executive Advisor for APAC, you will serve as the regional interlock for the GBS persona, bridging the Global GTM Center of Excellence and regional project organizations. You will drive the execution of go-to-market (GTM) strategies for the GBS portfolio tailored to APAC, championing CXO engagement and ensuring operational excellence through regionalized activation […]
