Director, Value Realization & Benefits Management – Dubai Holding Group Services

Key Responsibilities

GS Value Framework & Governance

• Define and maintain the Group Services Value Realization Framework, including value categories (cost, productivity, quality, control, experience, growth enablement).
• Establish consistent business case standards, financial assumptions, and approval thresholds across GS.
• Ensure alignment between GS initiatives, Group strategy, and Value Creation objectives.

Business Case Development & Investment Discipline

• Partner with Transformation, Service Pillars, and Account Management to shape compelling, decision-ready business cases for GS initiatives.
• Challenge assumptions, benefits, phasing, and risks to ensure credibility and executive confidence.
• Support investment governance forums with clear, comparable, and prioritized cases.

Value Realization Tracking & Reporting

• Own the end-to-end value realization lifecycle: baseline → target → delivery → realized benefits.
• Develop and manage GS Value Dashboards tracking financial and operational benefits at portfolio, service, and account level.
• Ensure benefits are transparently tracked, validated, and communicated to senior GS and Business leadership.

Portfolio Performance & Financial Oversight

• Track GS transformation and improvement portfolios across CapEx, OpEx, and benefits delivery.
• Partner with Group Finance on budgeting, forecasting (1YP / 3YP), and performance reporting related to GS initiatives.
• Provide early warning on value leakage, delivery risks, or underperformance, and support corrective actions.

Business & Vertical Engagement

• Act as a trusted partner to Business Unit CFOs, COOs, and Strategy leads on GS value delivery.
• Support Account Management in demonstrating GS value during QBRs, steering committees, and executive forums.
• Translate complex operational and financial data into clear executive narratives.

Benchmarking & Continuous Improvement

• Own GS benchmarking data (internal and external) across cost, productivity, quality, and control metrics.
• Use benchmarks to challenge performance, identify improvement opportunities, and support future business cases.
• Lead post-implementation reviews to capture lessons learned and realized value vs plan.

Capability Building & Standards

• Establish standard tools, templates, and methodologies for value tracking, benefits realization, and reporting.
• Coach GS leaders and teams in value-based thinking and financial discipline.
• Build a small centre of expertise for value realization within GS.

Qualification & Requirements

The preferred candidate for this role should possess the following experience and credentials:

• Bachelor’s degree in finance, Economics, Business, or related discipline; MBA or equivalent preferred
• 12+ years’ experience in value realization, business case development, finance transformation, or enterprise PMO roles
• Proven experience partnering with senior executives in complex, multi-entity organizations
• Strong financial modelling, analytical, and storytelling capability
• Experience operating in Shared Services / GBS or large-scale transformation environments strongly preferred

Key Competencies

• Value realization & benefits management
• Executive-level business case development
• Financial and performance analytics
• Portfolio governance & investment discipline
• Stakeholder influence & challenge
• Structured thinking with pragmatic delivery focus

Additional

• Commute to this job’s location
• Working in an onsite setting

Benefits

No information available.